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Terms & Conditions

 

If you don’t find your answer below please feel free to contact us through the contact form here.

 

1. Purchase

When ordering, agreement for the purchase is made once Broadway & Sons confirms the order through an order confirmation. An order confirmation will be sent when the order is received by Broadway & Sons. You have the right to cancel the purchase without charge until the goods are sent. Broadway & Sons has ownership and withdrawal rights to all products until full payment has been paid by the customer. In order to shop from us, Broadway & Sons must be able to determine the customer's home- or work address.

 

2. Prices

The prices displayed are inclusive of taxes within the European Union. Orders delivered outside the European Union may incur import duties and taxes. These charges vary from country to country. As you will be responsible for any charges we kindly recommend you check with your local customs office for further information. At the confirmation order, prices can only be changed by circumstances Broadway & Sons can’t control. For example, significant changes in currency fluctuations or amended VAT. If the price would change, the customer has the right to cancel the purchase free of charge.

 

3. Shipping

Broadway & Sons offers free shipping for purchases over €100 in Sweden and €250 for international orders. Domestic standard shipping is €6, Europe Standard shipping is €15 and International standard shipping is €25.

We offer Express delivery with UPS for €30 in Europe and €40 to non-EU countries. 

All shipped orders have a tracking number.


4. Payment

You may choose between Stripe (a high secure direct payment option) & Paypal for payments. Once payment is received you will receive an order confirmation on your email, and thereafter a tracking number to track your order.

 

5. Deliveries

Orders placed before 3PM (mon-fri) are processed and shipped the same day. If an item is out of stock we ask for a day extra to ship your order. If a product is sold out before we’ve updated the site, the customer will be notified. The customer then has the right to cancel the purchase without charge if the item is out of stock. All orders are delivered with Postnord for domestic (Sweden) orders. International orders are delivered with UPS.

Both shipping partners deliver either to the customers door or at the nearest access point.

All shipping information can be found when tracking the package.

 

Estimated time for delivery:

 

Sweden: 1-3 business days. 

Scandinavia: 2-5 business days.

Europe: 3-6 business days.

Rest of the world: 4-8 business days (excl custom control).

Estimated time for express delivery:

1-3 business days worldwide.

 

6. Delivery delays

Occasionally, delivery delays occur beyond our control. It may e.g. occur when our shipping partners are unable to meet their delivery obligations to us. If this happens, we disclaim liability to the customer for the damage that the delay has accomplished. You can trust that we will always notify you if the delivery is delayed. Unfortunately, we cannot guarantee nor take responsibility for delayed deliveries.